Their solutions have helped us to significantly improve our in-store systems. Their innovative and flexible approach to IT has provided Comet with a reliable platform on which to adapt to meet the changing needs of the market.
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Sanderson, the leading UK-owned software provider for mail order, fulfilment and multi-channel sales, has won a contract to upgrade its existing Sanderson system, along with additional user licences at Prolog; a leading multi channel order taking and fulfilment house. The upgrade will ensure that the system develops hand in hand with Prolog’s 20% compound growth year-on-year.
From a little known fulfilment house in Suffolk, Prolog has expanded dramatically and can fairly claim to occupy centre stage in the industry.
In parallel the number of system users has grown from 10 to 600.
Unwilling to compromise service levels for growth, augmentation of the Sanderson system will enhance Prolog’s commitment to its hands-on customer-focused formula. The system will provide the tools to enable each area to function efficiently, but the levels of integration across their complete range of business services gives real competitive advantage to Prolog’s clients, providing a true CRM solution.
With these new extensions Prolog is better equipped today than ever to make their reliable and enduring system deliver the bespoke functionality that clients demand.
Les Houghton, IT Services Manager at Prolog said:
“Sanderson’s mail order and fulfilment solution has helped Prolog to grow from its small beginnings in Sudbury to its current status as a major player. Because of our close working relationship and our ability to adapt and use the software in new ways and in line with very specific client needs, we believe we have helped to widen the capabilities of this very versatile product”.
Paul Davis, Managing Director for mail order at Sanderson, said:
“The company’s plans for expansion are an exciting proposition and we are pleased to be able to support these plans by offering a flexible and scalable solution. We are delighted to be continuing our partnership with Prolog and that they have selected our solution to drive their business forward”.
About Prolog
With twelve multi-functional sites at five locations across the UK, Prolog is the UK’s leading multi channel order taker and fulfilment house. Prolog provide services such as collation and packing, e-commerce, contact centres, storage and distribution, print on demand, mailing, database management, storage and distribution and account management to some of the leading companies in the UK.
Prolog is committed to investment and is transforming its business through its policy of uninterrupted investment. Recent developments range from ‘web hosting’ and ‘print on demand’ to ‘live carton storage’.
Helen Billingham
Sanderson Ltd
Tel: 024 7655 5466
Email: helen.billingham@sanderson.com
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